3538 Jobs in Kolkata, West Bengal - Page 5

Hiring Customer Support Executive for domestic process - Good communication skills required (Versant 3) - Graduate and Undergraduate both Send CV on WhatsApp at 8961 38 46 22 SALARY : 20K CTC for freshers, 24K CTC for experienced Shift : 24/7 rotational DAY shift 6 working days Week-offs : 1 rotational week-off Inbound & outbound processes Job Type: Full-time Job description : We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Executive in inbound and outbound voice processes. The successful candidate will be responsible for handling customers' queries and providing timely and accurate assistance. Key responsibilities : 1. Responding to customers' queries and resolving issues in a professional and timely manner. 2. Providing customer service through voice interactions. 3. Maintaining high level of customer satisfaction. 4. Collaborating with team members and other departments to ensure effective problem resolution. Requirements: 1. Graduate and Under-graduate both. 2. Excellent communication skills 3. Ability to work in a dynamic and fast-paced environment. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Work Location: In person Expected Start Date: 04/08/2025

Social Media Content & Execution Specialist | Min 3 Yrs of Experience Are you able to take a given social media strategy or objective and independently translate it into effective content—without requiring constant guidance or supervision? Do you have an experience of this kind of profile for more than 1 year. Are you familiar with creating campaigns independently on any one platform like Instagram or LinkedIn? Specifically, do you understand the full campaign setup process? Have you worked with these platforms’ ad interfaces, and do you understand the terminology and options presented? Please also confirm if you have at least one year of hands-on experience in managing social media campaigns. Are you comfortable using the reporting and analytics interface on platforms like Instagram or LinkedIn? Do you generate reports that help evaluate campaign effectiveness? Please confirm if you have at least one year of experience in analyzing and interpreting social media data to provide actionable insights and recommendations. WHO ARE WE & WHY WORK WITH US? Delsat Infotech – Trusted by International Clients Since 2012 At Delsat Infotech, we’ve spent over a decade delivering high-quality service to international clients across Australia, the USA, UK, and Europe. Our deep understanding of global expectations allows us to consistently produce work that meets world-class standards. We’re not a large, impersonal agency—we’re a tight-knit team that believes in quality over quantity, results over noise, and people over processes. Many of our clients and employees have been with us for 5–10+ years, proving the strength of our relationships and culture. Why Join Us? Work with Global Clients – Build your portfolio and skills with brands from international markets. ₹25,000 – ₹50,000/month , depending on experience & expertise Career Stability – Many teammates have been with us for 10+ years Relaxed Work Environment – Zero overworking, zero micromanagement. 5-Day Work Week – Fixed weekends off. Timely Salaries – Never follow up, never worry. Transparent Incentives – Earn a generous percentage based on project value. Room to Grow – Be independent, take ownership, and grow with us long-term. If you’re looking for a professional space where you can create real impact, work with global brands, and have a healthy work-life balance, Delsat is the place for you. Your Responsibilities: Convert provided campaign objectives into platform-specific content Draft post copy, suggest visual directions, and plan platform-wise execution Create sub-strategies where needed to enhance outcomes Ensure content matches Campaign Objective standards (tone, visuals, behavior) Schedule posts, manage the calendar, and track approvals Use insights from LinkedIn, Instagram, Meta Suite, etc. , to track post performance Prepare reports with key metrics: reach, engagement, CTR, conversions, etc. YOU’RE A GREAT FIT IF YOU: Minimum 1 year of hands-on experience managing social media content and ad campaigns. Proven ability to independently handle full campaign lifecycle—from planning to performance review. Proficiency in one or more platform ad interfaces (Instagram Ads via Meta Business Suite, LinkedIn Campaign Manager, etc.) Sound understanding of social media marketing terminology and campaign setup workflows. Ability to interpret platform analytics and generate actionable recommendations. Strong attention to detail, ownership, and initiative. To Apply: Please submit your resume along with a portfolio of previous social media campaigns or content (if available). Include a brief note highlighting platforms you've worked on and results achieved. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Flexible schedule Experience: Social media management: 1 year (Required) Work Location: In person

Job Title: Talent Acquisition Associate (Male – Fresher) Location: Newtown Work Type: Full-time Experience: Fresher Key Responsibilities: Source candidates through job portals (Naukri, LinkedIn, Indeed, etc.), social media, and internal databases. Conduct initial screening calls and schedule interviews. Maintain and update the applicant tracking system and candidate records. Coordinate with internal teams and hiring managers for interviews and feedback. Follow up with candidates during the hiring process and ensure a positive candidate experience. Requirements: Bachelor’s degree in any discipline (preferred: HR, Business Administration, or related field). Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Willingness to learn and grow within a fast-paced recruitment environment. Basic understanding of MS Office (Word, Excel, Outlook). Comfortable with calling and interacting with candidates. Additional Details: Gender Preference: Male candidates only. Shift Timings: 12: 30 PM – 8:30 PM Compensation: Depending upon the market standard. Job Types: Full-time, Fresher Schedule: Fixed shift Monday to Friday Education: Bachelor's (Required) Language: English (Required) Work Location: In person

About the Role: We are looking for enthusiastic and tech-savvy Field Sales Executives who are passionate about meeting people, building relationships, and driving sales on the ground. Whether you are a fresher or someone with a bit of sales exposure, if you have excellent communication skills and the hunger to learn and grow, we want to hear from you. This role is perfect for candidates who want to start or grow their career in field sales , especially in the technology, electronics, or smart device industry. Key Responsibilities: Visit potential customers (retailers, distributors, or end-users) to promote and sell company products. Demonstrate product features, benefits, and applications confidently and accurately. Understand customer requirements and offer appropriate solutions. Build and maintain strong relationships with clients and channel partners. Collect and report market intelligence, competitor activities, and customer feedback. Work closely with the sales manager to achieve weekly/monthly sales targets. Ensure proper documentation and assist in processing sales orders. Participate in on-field promotional campaigns, product installations, and training events when required. Submit daily reports, visit logs, and updates using mobile apps or CRM tools. Key Skills and Qualifications: Education: Diploma in IT Technical Comfort: Should be comfortable using smartphones, tablets, apps, and basic tech tools. Strong interpersonal and communication skills (both verbal and written). Self-motivated, energetic, and goal-oriented. Basic understanding of consumer tech products (e.g., smart cameras, IoT devices, electronics) is a plus. Fluency in local language and/or English is required. Ability to travel locally within the assigned region. What We Offer: Comprehensive sales and product training (No prior experience required). A clear career path into team leadership, key accounts, or business development roles. Attractive performance-based incentives. Opportunity to work with cutting-edge consumer and security tech products. Supportive and growth-oriented work environment. Job Types: Full-time, Permanent Pay: ₹15,807.86 - ₹18,993.24 per month Benefits: Health insurance Provident Fund Work Location: In person

We are looking forward to dynamic business development people to expand our reach in terms of customer base and also in terms of territories.As Sales Manager/Executive he should be able to Offer necessary product knowledge and technical expertise translating into successful sales.Publish go-to-market strategy setting up product positioning, target customers and end users.Understand and ensure that the software delivered is in sync with customer needs and goals.Determine, advise and close software sales agreements with company executives.Present proposals on potential clients needs.Present quotes and suggest solutions on customers needs.Uncover potential clients needs to sell solutions.Update on product information, pricing and contract terms.Assist sales through cold calls to maintain product positioning and strategies.Handle in-depth knowledge of products and technologies, competitors and market conditions.Manage industries competitive knowledge to leverage sales cycle.Outstation candidates with long term plans and willing to relocate will also be preferred. Address: - Sparsh Innovators Pvt Ltd,Ground Floor,48,Vivekanand Road,Near Girish Park Metro Station,Kolkata. Contact Person Mr Rhitabrata Paul-8272900054 About Us : We would like to introduce Sparsh Innovators Pvt Ltd which is a “5 Star Certified Partner – Sales & Solutions” for Tally Solutions Pvt. Ltd., a Bangalore based multinational company, providing software solutions to small, medium and large businesses and organizations both in the private as well as public sector, with its product; Tally.ERP9. We have been providing end-to-end solutions on Tally to more than 2500 organizations for more than 10 Years in India and overseas. Today, we have products and expertise in Tally ERP9 Solutions, Marg ERP9 Solutions (Implementation, Customization, Support & Training), & many more. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Provident Fund Compensation Package: Commission pay Performance bonus Schedule: Morning shift Work Location: In person

Job ID: SDSITR0825 IT Recruiter Experience: 5+ Years Positions: 1 Job Type: Full Time Location: Kolkata Job Mode: On Site Role Overview: - We are looking for a dynamic and detail-oriented Talent Acquisition Specialist with a strong background in end-to-end IT recruitment. The ideal candidate should have a solid understanding of recruitment best practices, excellent stakeholder management skills , and a strategic approach to identifying and attracting top talent. Roles & Responsibilities: Manage the full recruitment lifecycle – sourcing, screening, interviewing, coordinating, offer negotiation, and preboarding. Source and engage with potential candidates using a variety of platforms (LinkedIn, job portals, employee referrals, social media, Company website etc.). Collaborate closely with hiring managers to understand position requirements and business needs. Create and maintain detailed job descriptions and specifications for open roles. Manage applicant tracking systems (ATS) and ensure accurate and timely updates throughout the hiring process. Conduct initial screening interviews to assess candidate suitability, alignment, and culture fit. Schedule and coordinate interviews with internal stakeholders, ensuring a smooth candidate experience. Regularly update hiring dashboards and generate recruitment reports (e.g., time-to-fill, sourcing performance, offer acceptance ratio) for leadership review. Maintain talent pipelines for critical and recurring positions. Required Skill Set: Proven work experience of 5+ years as a Talent Acquisition Specialist, Recruiter, or similar role in IT recruitment Strong knowledge of sourcing techniques (Boolean search, LinkedIn Recruiter, etc.) Experience with ATS (e.g., Zoho Recruit, KEKA, Lever, or similar systems) Excellent communication and interpersonal skills Strong understanding of hiring metrics and ability to prepare and present recruitment reports Good judgment and decision-making ability Ability to manage multiple requirements across functions with a proactive approach Familiarity with employer branding strategies and recruitment marketing is a plus Proficiency in using MS office tools (Excel, V-look up, PowerPoint, Word, Pivot Table) Education & Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field (MBA preferred) Certifications in recruitment or talent management will be an added advantage

Job Title: Public Relations Sales Executive Reporting To: Sales Manager Experience: 1–3 years in media sales, public relations, or brand solutions CTC: As per industry standards Role Overview We are seeking a dynamic and client-focused Public Relations Sales Executive to drive PR-based business development for SRV Media in the Kolkata region. This role involves selling tailored PR and brand visibility solutions to clients across sectors, managing media relationships, and contributing to regional revenue goals. The ideal candidate will combine strong networking ability with a consultative sales approach to meet the needs of businesses looking to enhance their brand narrative. Key Responsibilities Pitch PR services including press releases, coverage placements, influencer outreach, and media coordination to potential clients Identify and approach decision-makers in SMEs, startups, and corporates for PR and communication mandates Create customized proposals aligned with client brand objectives and media relevance Build and maintain strong relationships with local and national media contacts Collaborate with internal PR and content teams to deliver high-quality client outcomes Track market trends, monitor competition, and suggest new media partnerships Maintain updated records of leads, proposals, and client communications in CRM Meet or exceed monthly targets for outreach, closures, and client renewals Key Requirements 1–3 years of experience in public relations, media sales, or communications business development Understanding of how editorial media, influencer marketing, and digital PR function Strong communication, presentation, and relationship-building skills A consultative mindset with an ability to match client needs with creative PR solutions Self-motivated, target-oriented, and capable of working independently Prior agency or media background preferred Job Types: Full-time, Permanent, Fresher Pay: ₹200,000.00 - ₹400,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Weekend availability Language: English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Work Location: In person Speak with the employer +91 7568692838

Job Title: Territory Manager (TM)/Medical Representative (MR) Area: Salt Lake; Park Street; Park circus and surroundings - Kolkata, West Bengal Division: Specialty – Ortho, Gynae, Derma Experience Level: At least 1 year Job Type: Full-time, Field-Based Role, Medical Sales Timings: No fixed work hours – Flexibility Required Job Type: Full-time Pay: From ₹225,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): How many years of MR experience do you have? License/Certification: Driving Licence (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person Expected Start Date: 07/08/2025

As a Channel Sales Rep II here at Honeywell, you will play a crucial role in driving the company's sales growth through effective channel management. Your expertise in building and maintaining relationships with channel partners will enable you to identify new business opportunities and deliver value-added solutions. By providing guidance and mentorship to the channel sales team, you will foster a culture of excellence and drive revenue success for the company. In this role, you will impact the company's success significantly. By developing and executing channel sales strategies, you will drive revenue growth and expand the company's market presence through effective collaboration with channel partners. Your ability to build strong relationships, identify new business opportunities, and provide guidance to channel sales representatives will contribute to the company's overall growth and position it as a leader in the industry. Key Responsibilities Develop and maintain strong relationships with channel partners to drive sales growth Identify and pursue new business opportunities through prospecting and lead generation Execute sales strategies and tactics to achieve sales targets Collaborate with internal teams to provide support and resources to channel partners Conduct product demonstrations and presentations to potential customers Negotiate and close sales deals to meet revenue objectives Provide regular sales forecasts and reports to management Stay uptodate with industry trends and competitor activities YOU MUST HAVE Minimum of 2+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth Strong leadership and team management skills Ability to build and maintain strong relationships with customers and internal stakeholders Strategic thinking and problem-solving abilities Proficient in CRM software and Microsoft Office Suite WE VALUE Bachelor's degree in Business, Marketing, or related field Proven ability to drive revenue growth and achieve sales targets Strong business acumen and understanding of market dynamics Ability to effectively manage strategic accounts and navigate complex sales cycles Customer-focused mindset with a passion for delivering exceptional service Leadership skills to inspire and motivate a high-performing team Continuous learning mindset and willingness to adapt to changing market trends Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The candidate is expected to demonstrate: Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About the team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Title: Telecalling Internship Company: Blue Waves Media Location: Kolkata Job Type: Offline (On-site) Stipend: ₹2,000 – ₹6,000 per month (based on performance) Job Description: We are looking for enthusiastic and self-motivated Telecalling Internship to join our dynamic team. The role involves interacting with customers over the phone, providing product/service information, and generating leads or setting appointments. Responsibilities: Make outbound calls to prospective customers. Explain products or services and answer queries. Maintain records of calls and customer information. Follow up on leads and ensure timely communication. Work closely with the team to achieve calling targets. Requirements: Good communication skills in English Basic computer knowledge. Ability to handle rejections and maintain professionalism. Prior experience in telecalling is a plus (not mandatory). Can work for 3 Months Working Hours : 5 hours - per Day . 6 days - per week Benefits: Opportunity to develop communication and sales skills. Experience working in a professional on-site environment. Completion Certificate + LOR ( letter of Recommendation ) + Full time Job Opportunity. How to apply: Send your resume to [email protected] with the subject line ‘Telecalling - Kolkata’ Job Type: Internship Pay: ₹2,000.00 - ₹6,000.00 per month Work Location: In person

2 year Diploma holding experienced candidates may apply if they have capabilities for :- DRILLING MULTIMETRE MEASUREMENTS DRAWING READING AND MAKING HAND DRAWINGS WITH SITE MEASUREMENT BASIC PC WORKING SOLDERING ELECTRONICS DIPLOMA 2 YEAR EXPERIENCE ON SITE JOB Job Type: Full-time Pay: ₹120,000.00 - ₹240,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Leave encashment Ability to commute/relocate: Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Required) Experience: total work: 2 years (Required) Location: Kolkata, West Bengal (Required) Willingness to travel: 50% (Preferred) Work Location: In person

Job Summary: We are looking for a motivated and customer-focused Store Sales Executive to join our retail team. The ideal candidate should have strong interpersonal skills, product knowledge, and a passion for delivering excellent customer service to drive in-store sales and meet targets. Key Responsibilities: Greet and assist walk-in customers in a courteous and professional manner Understand customer needs and recommend suitable products Maintain in-depth product knowledge to provide accurate information Demonstrate merchandise features and benefits Ensure high levels of customer satisfaction through excellent service Achieve individual and store sales targets Maintain cleanliness and orderliness of the store and product displays Handle billing and cash/card transactions accurately Keep track of inventory levels and report stock shortages Assist in visual merchandising and store layout planning Coordinate with the store manager for daily operations Manage customer complaints or queries effectively Job Type: Full-time Pay: ₹9,104.74 - ₹29,214.84 per month Schedule: Day shift Language: English (Preferred) Work Location: In person